At Redlands House, we understand how much it means to find the right care home for yourself or a loved one. Whether that be residential care, or dementia care. We’re more than just a care home – we’re a community of people wanting everyone in the community to thrive. With a dedicated, friendly team, vibrant activities, and a warm, homely atmosphere, we’re committed to making every day special. Here, you’ll feel valued, cared for, and truly at home. Redlands House has recently expanded, offering bright, spacious rooms (many with ensuite showers), a cosy new lounge, and a charming conservatory. Here, you or your Mum or Dad will enjoy delicious home-cooked meals, making lasting friendships, and relax in a truly homely setting, surrounded by warmth, laughter and companionship. Exceptional care is a given at Redlands House. Our dedicated team is not only highly skilled but also deeply compassionate, treating every resident with the warmth and respect they deserve. We go above and beyond to ensure your loved one feels safe, supported, and as independent as possible. Nothing is too much trouble for our team. At Redlands House Care Home in Norwich, our residential care is tailored to each resident’s unique needs, ensuring they live comfortably with the right level of support. We focus on fostering independence while providing peace of mind, with a caring team ready to assist when needed. It’s about creating a balanced, fulfilling life where residents feel respected and valued. Our dementia care at Redlands House Care Home in Norwich is designed to provide a safe, nurturing environment for residents living with memory loss. We focus on maintaining dignity and independence, with tailored support that meets their evolving needs. Our skilled team uses compassionate care techniques to ensure every day is as comfortable and engaging as possible. Our respite care offers short-term support, giving caregivers a much-needed break while ensuring your loved one receives the best care. Whether recovering from illness or needing temporary assistance, Redlands House provides a safe, welcoming environment. It’s an ideal way to rest, recharge, or simply experience life at Redlands before making a longer commitment. — Review from R M (Daughter of Resident) published on 17 June 2024 Our caring team We’re bright, bubbly, and full of energy. We genuinely care, bringing warmth, compassion, and a joyful spirit to every day. Meet some of our wonderful people… Home Manager Hi, I’m Laura Ward, the Home Manager at Redlands House. I’ve always had a deep passion for care, driven by a desire to make every resident feel valued and at home. I love working with our team, ensuring we deliver the best care possible with warmth, compassion, and a smile. There’s nothing more rewarding than seeing our residents happy and thriving. QA Lead Hi, I’m Helen Potter, the QA Lead at Redlands House. I’m all about getting things done and ensuring our care is top-notch. I take pride in making sure everything runs smoothly, always with a positive attitude. I’m dedicated to upholding the highest standards of care, and I love seeing the difference we make in our residents' lives. Director & Owner Hi, I’m Frances Smart, the owner of Redlands House. With years of experience in the care industry, I’m passionate about creating a home where every resident feels genuinely cared for. I believe in combining professional excellence with a warm, family-like atmosphere. Running Redlands House is more than just a job to me – it’s about making a real difference in people’s lives every day. Rated 'Good' by Norwich Local Authority Rated 'Requires Improvement' on 15 February 2019 – View Rating Hair Salon & Jacuzzi bath Full Wheelchair Access Car to take residents out Quiet Lounge for Family Gatherings Wifi for residents & guests Beautifully furnished rooms Delicious home-cooked food 'Dementia Friends' trained staff Wide range of activities Tranquil Gardens & Gardeners Corner Strong Community Links Support for families Get to know our home Latest news as well as useful guides for families starting to think about care for themselves or a loved one.A lovely care home in Hellesdon, Norwich
Nestled in the heart of Hellesdon, our refurbished care home offers Residential and Dementia care for the people of Norwich and Norfolk.
Why Choose Redlands House Care Home?
We’re dedicated to helping you live your best life.
A lovely setting. A home from home & companionship
Lovely rooms. Great food. Good friends.
Our standards in care
Exceptional care & a fantastic caring team.
Would you like a brochure to read at home?
Rated and reviewed Norwich Care Home
What residents & their loved ones say…
Rated and reviewed Care Home in Norwich
What residents & their loved ones say…
Great Food. Good Friends. A home of fun.
List of Care Home Hellesdon services
Our Care at Redlands House
Residential Care Norwich
Dementia Care Norwich
Respite Care Norwich
Questions? Ask our Manager, Laura
Mum has been very well looked after. The staff are very patient and caring under some challenging circumstances. There are many activities that she can participate in and since being here she is more settled. She is always dressed and out of her room. I would highly recommend Redlands.
Redlands House Care team
Laura Ward
Helen Potter
Frances Smart
Amenities & Services
Your care home in Norwich, with all the creature comforts.
Gallery
Care Home Advice & News
The latest from Redlands House
Visit Redlands House Care Home
Pop in for a chat over a cuppa’ or lunch. We’d love to show you round.
We’re here for you at the start of your care journey, let us answer any of your questions. We’re here to help you and your family find the right care, right place, right home.
