Welcome to Redlands’ Dementia Support Hub
At Redlands House, we are proud to launch our new dementia support hub — a warm, welcoming space where families, carers and people living with dementia can connect, find advice, and feel less alone. This initiative is part of our commitment to being more than just a care home — it’s about being a growing hub of community, understanding and support in Hellesdon and beyond.
Why we’ve created the hub
While Redlands House already provides high-quality residential dementia care, we recognised there’s a deeper need in our local community. Even with excellent charities like Alzheimer’s UK, many families still say: “Who do I talk to next?” or “Where can I go to feel understood?”
Laura Ward, our manager, says she wanted to provide a “safe space” for the community — somewhere people can drop in, socialise, ask questions and be signposted to help.
What happens at the hub
The hub is open monthly (on the last Wednesday of every month) and offers an informal, supportive environment for:
- Meeting others in similar situations
- Accessing advice and information
- Being guided (signposted) to further services and charities
- Simply dropping in for a chat, a cuppa, and companionship
This initiative doesn’t duplicate what existing services provide — it complements them, by filling gaps and being a local, easy-to-reach touchpoint.
Community & local support
At the official launch, we were honoured to welcome:
- Alice Macdonald, MP for Norwich North, who emphasised how challenging it can be to get a diagnosis and then navigate ongoing care
- Tom Fitzpatrick, Chairman of Norfolk County Council, who acknowledged that while there are many provisions, there is always more to do
Their support underlines that caring for dementia is a shared responsibility — between local authorities, charities, families, and community organisations.
The bigger picture
Dementia is a growing challenge across the UK: current estimates suggest over 944,000 people are living with dementia, with that number expected to rise to a million by 2030.
Initiatives like our hub matter because they act early — offering social, emotional and practical support *before* problems escalate. That kind of early engagement can reduce stress, isolation and confusion for both the person living with dementia and their family.
How Redlands’ core dementia care supports the hub
Redlands House already has a well-established dementia care service, built on dignity, respect and tailored support. Our environment is designed with calm routines, memory prompts, safe layouts and staff specially trained to support each individual’s journey.
The hub is an extension of that philosophy — not separate from it. It’s a bridge between in‑home, community and residential care. Families can gain confidence, insight and connection through the hub before or during the journey of residential care.
What to expect when you visit
If you come along to the hub, you’ll find a relaxed environment and real people ready to listen. There’s no pressure, no sales pitch — just connection, respect and useful help. You may meet carers, other family members, our Redlands team or guest speakers (in future) sharing topics like managing behaviours, legal advice, or local service updates.
How to find us & what to do next
The hub is held at Redlands House, Hellesdon, on the last Wednesday of each month — drop-in times from 2pm.
If you’re not sure when, or you’d prefer to talk one-to-one first, call our team and we’ll be happy to help you plan your visit.
If you or your loved one would like to explore dementia care at Redlands, or simply want to understand your options, the hub is a gentle first step. We would be delighted to welcome you, show you around, or have a chat.
Contact Laura and the team today to find out when the next hub will meet, or to arrange a time to visit Redlands House.