January care home activities at REdlands Care Home in Norwich

A Month Full of Joy, Creativity, and Community at Redlands House

A Month Full of Joy, Creativity, and Community at Redlands House

As we look back on January care home activities in 2026, we're filled with warmth and gratitude for the incredible month we've shared together. Our home has been buzzing with energy, laughter, and meaningful moments that truly showcase the spirit of Redlands House.Read more


Dementia Care for a resident at Redlands House Care Home Norwich - Dementia care home staff supporting elderly resident in a warm, homely environment - Residential care homes in Norwich at Redlands House communal lounge

Residential Care Vs Home Care: What’s The Difference And What Suits Your Family?

Residential Care Vs Home Care: What’s The Difference And What Suits Your Family?

Choosing the right kind of care for someone you love is a big step. You might be weighing up whether to bring support into the home, arrange live in care, or look at residential care. Each option can work well in the right circumstances. This guide walks you through the differences, the day to day experience, and how to judge what will suit your family now and as needs change.

What is the difference between a care home and home care?

Home care brings carers into your loved one’s own home for scheduled visits. Support can range from a short call once or twice a day to help with medication and meals, to longer visits for personal care, companionship or housework. Live in care is more intensive, with a carer staying in the home to provide round the clock presence.

Residential care involves moving into a care home where support, meals, activities and a safe environment are provided as part of daily life. At Redlands House, this means a private room, homely lounges, social dining, garden access, and a team on hand day and night. Care plans are tailored with you and reviewed often so support stays in step with needs.

In short, home care fits best when someone is safe between visits, enjoys familiar surroundings and has a stable routine. Residential care suits when needs are frequent, night support is important, or loneliness and safety are concerns. Live in care can bridge the gap for people who want to stay at home but require near constant support.

Safety and night support

Safety is a top reason families explore extra help. With visiting home care, support is present during calls. Between visits, risk sits with the person and their informal network, which can feel stressful if falls, confusion or wandering are worries. Live in care adds reassurance but still relies on one person’s capacity and breaks.

In a residential setting you have a trained team on duty 24 hours. At Redlands House, staff receive regular training in safe transfers and fall prevention, and the environment is designed to minimise risks with clear pathways, appropriate seating and bright, clutter free spaces. Night support is available as needs arise, not only at set times.

Social connection and daily routine

Home can be peaceful, but it can also become isolating if mobility or memory changes limit outings. Care visits help, yet they are time bound. In residential care, social connection is part of the day.

Redlands House offers an adaptable activities programme shaped by resident interests, from movement to music and baking to therapy dog visits and intergenerational trips. Communal lounges and garden time make it easy to chat, join in, or simply enjoy company nearby.

This social life does not remove independence. Person centred routines support choice, from when to wake and what to eat to which activities to try.

Meals and nutrition

At home, shopping and cooking can become hard. Care calls can assist, but time pressures can nudge meals toward convenience foods.

In residential care, dining is a daily highlight. At Redlands House, our catering team prepares home cooked meals from fresh ingredients, with menus reviewed with resident input and tailored to dietary needs. Social dining encourages appetite.

Medication and health monitoring

Home care providers can prompt or administer medication during visits. Live in care covers more, but relies on one carer’s organisation.

In a care home, medication routines are embedded in daily practice with oversight and audits. At Redlands House, we work to personalised care plans, with health observations and liaison with professionals as part of the team approach.

Respite for family carers

Everyone needs a break. Residential respite stays offer a complete rest while keeping routines steady for your loved one.

If you are exploring this option, you may find our guidance helpful: what is included in respite care.

Costs at a glance: is it cheaper to have a live in carer or care home?

  • Visiting home care is usually the least expensive per week if needs are light.
  • Live in care can become more expensive once waking nights or complex needs are required.
  • Residential care is typically a fixed weekly fee that includes accommodation, meals, activities and 24 hour staffing.

Funding can be a mix of self funding, local authority support, or NHS funding for specific needs.

Will residential care mean a loss of independence?

This is a common worry. In practice, person centred residential care can increase independence. When meals, laundry, medication and safety are taken care of, people have more energy and confidence to do the things they enjoy.

How long do people stay in residential care?

Stays range from short respite breaks to long term stays that last years. Care plans are reviewed regularly so support keeps pace with changing needs.

If you are researching options locally, our overview of how to choose a care home may help.

Residential care homes in Norwich: Redlands House in practice

  • Tailored care plans co created with you
  • Homely lounges and social dining
  • Community activities that change with the seasons
  • Flexible support levels

If you are comparing residential care homes in Norwich, we would be delighted to show you around.

A simple decision checklist

  • Are there frequent risks between home care visits?
  • Is consistent night support needed?
  • Is loneliness a concern?
  • Would regular home cooked meals improve wellbeing?
  • Are medications missed?
  • Do family carers need sustained respite?
  • Have you compared like for like costs?

Next steps

Make a shortlist. Book visits. Bring questions. Try a respite stay if you want to test fit without long term commitment.

Summary

Home care, live in care and residential care each have strengths. The best choice is the one that keeps your loved one safe, nourished, connected and in control of their day. At Redlands


care home activities in Norwich residents enjoying festive crafts and community visits at Redlands House in Hellesdon

Care home activities in Norwich – Joyful Winter Highlights

If you’re looking into care home activities in Norwich for someone you love, you’re probably asking a simple question with a big emotional weight behind it: “What will their days actually feel like?” In December at Redlands House Care Home in Hellesdon, Norwich, the answer was warmth, routine with purpose, and lots of little moments that brought genuine smiles—crafts, music, school visits, trips out, one-to-one time, and celebrations that reminded everyone they are valued.

This round-up shares a slice of everyday life at Redlands, especially for families who want reassurance that their loved one will be engaged, included, and cared for with kindness. From Brenda’s remarkable 100th birthday to cosy afternoons with films and mince pies, our festive season was full of connection and community.Read more


Resident at Redlands House Care Home Norwich, enjoying a party - Care Home Fees UK guide explaining funding, NHS Continuing Healthcare and property rules in England

Care Home Fees UK: A Clear, Simple Guide to Funding

Care Home Fees UK: A Clear, Simple Guide to Funding

Sorting out Care Home Fees UK arrangements can feel overwhelming when you are already juggling emotional care decisions. This guide explains how care home funding works in England in calm, plain English. You will learn what the local authority looks at, when the NHS may help, how property is treated, and where benefits like Attendance Allowance fit in.

If you are exploring care in Norwich and would like tailored advice, you are always welcome to speak to Redlands House, a friendly care home in Hellesdon providing residential, dementia and respite support.Read more


How to find a care home in norwich - a lovely photo of Norwich Cathedral

Care Home in Norwich: A Compassionate Guide for Families

How To Find A Care Home In Norwich: A Compassionate Family Guide

Starting a search for a care home can feel overwhelming. You want to know your loved one will be safe, respected, and happy. If you are looking in Norwich or Hellesdon, this guide will help you understand what a “good” care home looks like, how to compare options with confidence, and what to check when you visit.

What “Good” Looks Like in a Care Home

  • CQC rating and report: Look for “Good” or “Outstanding” ratings. A transparent response to any minor issues is a positive sign of improvement.
  • Staff training and stability: Ask about dementia training and how long carers stay. Consistency matters, especially for residents with dementia.
  • Personalised care plans: These should be co-created with families and updated regularly.
  • Activities across the seasons: Homes should offer a mix of group and individual activities, adapted for winter and summer.
  • Dining and nutrition: Meals should be home-cooked, appealing, and tailored to dietary needs.
  • Cleanliness and comfort: Bright, clean, and homely spaces reflect strong standards.
  • Resident and family feedback: Word of mouth and testimonials can offer reassurance and highlight recent improvements.

A Simple Visit Checklist You Can Use Today

  • Visit at mealtimes to observe food quality and staff support.
  • Talk to residents and families for honest feedback.
  • Ask who creates care plans, how often they’re reviewed, and about medication management.
  • Check the activities calendar for seasonal variety and inclusion.
  • Step into the garden – is it safe, accessible, and in regular use?
  • Inspect bathrooms, lounges, and corridors for cleanliness and safety.
  • Ask about parking, visiting hours, and quiet spaces.
  • Confirm continuity of care and who the key worker would be.
  • Explore community links like therapy pet visits or school partnerships.
  • Review fees and ask how price changes are managed.

Spotlight on Redlands House, Hellesdon

If you are exploring options for a care home in Norwich, Redlands House in Hellesdon may be a reassuring place to start. Here is what families often value:

  • Person-centred care: Care plans are co-created with families and evolve with changing needs.
  • Dementia expertise: Staff are trained in dementia care and support routines that feel familiar and comforting.
  • Bright, homely spaces: Communal areas are clean, welcoming, and designed for safe movement and conversation.
  • Dining you can look forward to: Fresh, home-cooked meals shaped by resident feedback and personal taste.
  • Seasonal activities: From summer garden parties to cosy winter socials, engagement is tailored to all preferences.
  • Community connections: Visits from therapy animals, children, and local outings create meaningful moments.
  • CQC reassurance: Rated “Good” by the Care Quality Commission, with responsive leadership and compassionate care.
  • Practical advice: Parking can be limited at busy times, so ask about quieter visiting hours.

How to Compare Homes Fairly

  1. Shortlist wisely: Choose 3–5 homes with good CQC ratings and care types that suit your needs.
  2. Tour twice: Visit at different times of day and bring your checklist. Ask to see a care plan.
  3. Follow up: Talk to the manager, ask questions, and consider a respite stay as a trial.

Common Questions, Answered Simply

  • How do I find the best care home? Look at CQC ratings, staff training, care plans, and talk to residents and families.
  • How do I know if a care home is good? Notice the atmosphere – calm mealtimes, warm staff interactions, clean spaces, and residents who feel safe and involved.
  • What makes Redlands House different? Compassionate staff, seasonal activities, and a home-like feel help residents feel truly cared for.

Ready to Talk About Your Family’s Needs?

If you are beginning your search for residential, dementia, or respite care in Hellesdon and Norwich, the Redlands House team is here to help. You are warmly invited to arrange a visit and see our care in action. Whether you’re ready to decide or just starting out, we’ll listen with care and support you every step of the way.

Book a tour or learn more at Redlands House in Hellesdon

Check CQC inspection reports and ratings here


Redlands care home residents enjoying October activities including Halloween, baking, and community visits October care home activities

October Care Home Activities Full of Fun, Warmth & Community Spirit

October Care Home Activities Full of Fun, Warmth & Community Spirit

At Redlands House in Hellesdon, every month brings something special – and October was no exception. Our residents enjoyed a packed calendar of events ranging from autumn crafts to music sessions, outings, and plenty of Halloween fun. It was a joyful, laughter-filled month that highlighted our commitment to delivering care with kindness, creativity, and community at its heart. Here's a glimpse into the wonderful October care home activities our team brought to life.

Halloween Magic and Spooky Fun

October wouldn't be complete without a little Halloween mischief! Residents embraced the spooky season by decorating the home, baking ghoulish treats, and crafting pumpkins, bats, and decorations with local children during our Halloween Craft Day. Our rescheduled Halloween party on 27 October was a huge success, with a best costume competition, themed games, and a delicious buffet bringing everyone together for a frightfully good time.

Dementia Community Hub – Opening Our Doors

One of our most heartfelt initiatives, the Dementia Community Hub, continued on 29 October. This free monthly service welcomed individuals living with dementia and their carers for refreshments, reminiscence, and conversation. Held on the last Wednesday of each month at 2pm, it’s a safe, welcoming space for connection, support, and understanding within the local community.

Out and About in the Community

October saw our residents venturing out to enjoy the autumn air. From walks around Hellesdon and browsing the shops, to visiting Norwich Cathedral for a recital, our outings were filled with excitement and reflection. Gentlemen from the home visited the community centre for tea and chocolate cake, while others enjoyed a nostalgic bus ride. These simple joys offered freedom, friendship, and fond memories of days gone by.

Redlands care home residents enjoying October activities including Halloween, baking, and community visits October care home activities

Music, Movement and Magic Moments

Music continues to be a favourite at Redlands. Throughout October, we hosted several movement to music sessions, filled with rhythm, laughter, and joyful energy. Residents even crafted their own colourful wands to enhance their experience! Staff and residents alike expressed how these sessions uplifted spirits and strengthened bonds.

Creative Days and Sensory Delights

Our arts and crafts activities brought colour and creativity to autumn. From leaf collecting in the garden to making firework pictures, collages, and personalised zimmer frame decorations, the joy was evident in every smile. The activity team also led a sensory experience with tranquil music, hand massages, and yoga – a true spa day at home that left everyone feeling relaxed and rejuvenated.

Baking, Bingo and Everyday Joys

Nothing beats the smell of home baking! Residents rolled up their sleeves to make chocolate cakes, scones for afternoon tea, and biscuits to ice during Halloween week. Bingo, ball games, board games, and one-to-one time ensured that each day offered something for everyone, whether lively or relaxed. And of course, we celebrated birthdays and special moments – including Enid’s great-granddaughter choosing to celebrate her birthday at Redlands.

Intergenerational Visits and Community Kindness

One of the highlights this month was our continued partnership with Friend in Deed. Over 50 children have already earned their Community Kindness Award by joining us for weekly visits. These intergenerational friendships bring so much joy, and the sight of children and residents crafting, laughing, and sharing time together is a testament to the warmth of our home.

Our Caring Culture in Action

Staff are central to the spirit of Redlands. John, our housekeeper, was officially crowned our Male Resident Champion, creating a pop-up barbershop for shaves and banter. The entire team, including activity staff, continue to lead with heart, ensuring every resident feels known, respected, and included in daily life.

Looking Ahead

With autumn in full swing, we’re already excited for what November will bring. From the Tropic Autumn Pamper Session to our Jumble and Cake Sale on 8 November, there’s always something to look forward to at Redlands. If you’re considering care for a loved one, why not book a tour and experience the warmth for yourself?

From all of us at Redlands, thank you for being part of our journey. We hope this glimpse into our October brings a smile to your face as much as it did to ours.


Dementia Care for a resident at Redlands House Care Home Norwich - Dementia care home staff supporting elderly resident in a warm, homely environment - Residential care homes in Norwich at Redlands House communal lounge

Dementia Care Home or Home Care? Making the Right Choice for Your Loved One

Dementia Care Home or Home Care? Making the Right Choice for Your Loved One

Deciding between a dementia care home and home care can feel emotionally overwhelming. You want to protect your loved one’s independence, ensure their safety, and preserve the daily moments that matter. This guide will help you understand the key differences between the two types of care, when a move might be right, how funding works, and what compassionate support looks like—especially here at Redlands House in Norwich.

What Is the Difference Between a Dementia Care Home and Home Care?

Home care involves professional carers visiting your loved one in their own home. Support ranges from brief daily visits for medication or meals, to live-in arrangements offering round-the-clock assistance. The focus is on helping them remain in familiar surroundings while receiving help and companionship.

A dementia care home provides 24/7 support in a dedicated setting. In addition to daily care, these homes are designed specifically for people living with dementia—with structured routines, specialist activities, and trained staff on hand. At Redlands House, residents benefit from a bright, homely environment and engaging activities, all delivered with dignity and kindness.

Does Dementia Care Work Better at Home or in a Care Home?

The answer depends on your loved one’s needs. Home care might be best when:

  • They feel settled at home and are distressed by change
  • They need light assistance like help with meals or washing
  • Family live nearby and can step in quickly
  • Home adaptations (e.g., grab rails) can make things safer

But a dementia care home may be safer and more suitable when:

  • Falls, wandering, or missed medications become common
  • There’s increased confusion or agitation, especially in the evenings
  • Social isolation is a concern
  • Care needs become complex or unpredictable
  • Family carers feel overwhelmed

Many families find that a specialist dementia home brings calm, routine, and joy that’s hard to sustain at home. At Redlands House, residents enjoy creative sessions, gentle exercise, pet therapy, and seasonal events—all tailored with understanding and warmth.

When Is It Time to Consider a Dementia Care Home?

Look for consistent patterns, rather than isolated incidents. You might consider a move if:

  • Your loved one is unsafe due to falls or leaving the house unsupervised
  • Personal care becomes distressing or difficult to manage
  • Eating, drinking, or taking medication is inconsistent
  • Disrupted sleep affects everyone’s wellbeing
  • Caregiver stress is mounting

A short respite stay can help you explore how your loved one responds to structured care in a home environment before making a long-term decision.

What Is a Dementia Nursing Home?

A dementia nursing home offers all the benefits of a residential dementia home, with the added support of registered nurses. These settings are ideal if your loved one has complex health needs such as Parkinson’s disease, diabetes, or mobility challenges requiring clinical oversight.

Redlands House offers both residential and nursing care, so your loved one’s support can adapt as their needs change. Always ask about overnight staffing, clinical cover, and personalised care planning when choosing a home.

Is Dementia Care Funded by the NHS?

Funding depends on your loved one’s health needs—not just their dementia diagnosis:

  • NHS Continuing Healthcare: Full funding for those with a primary health need, after assessment.
  • NHS Funded Nursing Care: A weekly contribution if your loved one is in a nursing home with registered nurses.
  • Local Authority Support: If savings are below a certain threshold, the council may assist after an assessment.
  • Self-funding: If assets are above the threshold, most care costs are covered privately, with some NHS contributions.

Speak with your GP or social worker for guidance—or consult an independent adviser for a full picture of your options.

Why Families Choose Redlands House

  • Personalised Care: Every plan is co-created with families and regularly reviewed.
  • Homely Setting: Cosy lounges, bright rooms, and home-cooked meals create warmth and familiarity.
  • Meaningful Activities: From art and movement to garden socials and therapy dogs.
  • Community Connections: Local partnerships bring visitors and vibrancy into the home.
  • Kind, Skilled Staff: Specially trained in dementia care with a focus on dignity and trust.

Book a Respite Stay to Test the Waters

Short stays can be a positive step—for your loved one and for you. It’s a chance to experience daily life in a dementia care home, meet the team, and explore whether this supportive environment feels right. At Redlands House, families are welcome to visit, chat, and feel the difference for themselves.

How to Make the Decision as a Family

  • Start early, before a crisis
  • Involve your loved one as much as possible
  • Visit homes at different times to see real routines
  • Ask about training, overnight care, and how agitation is handled
  • Trust how the place makes you feel—warmth matters

In Summary: Finding Peace of Mind

Choosing between home care and a dementia care home means balancing safety, independence, and quality of life. While home care supports familiar routines, specialist homes like Redlands House offer peace of mind, social connection, and expert support. If you’re unsure, start with respite. You’re not alone—and we’re here to help.

Learn more about life at Redlands House or explore guidance from the Alzheimer's Society.


Residents enjoying September activities at Redlands House Care Home, including tea, crafts, and community visits

September Activities at Redlands House – A lovely, eventful month!

September activities at Redlands House – A lovely, eventful month!

September was a busy month at Redlands House Care Home in Hellesdon, Norwich. From homemade cakes and garden walks to the launch of our new Dementia Hub, there was always something going on. Here’s a quick look at what we got up to.

Tea, cake and good company

We kicked off the month with a classic afternoon tea – think homemade cookies, cakes, and plenty of cups of tea. A simple afternoon, but it gave everyone a chance to sit together, chat, and enjoy a bit of a treat.

Residents enjoying September activities at Redlands House Care Home, including tea, crafts, and community visits

Music, movement and Chapel visits

We had a lovely visit from the local chapel – thank you to them for coming in. It means a lot to the residents and staff. Later that week, we turned up the music for some dancing and singing – a bit of fun and lots of smiles all round.

Sunshine and simple joys

When the sun was out, we made the most of it in the garden. Indoors, we had a mix of group games, craft activities, and even a silent disco. A real mix of things to suit different moods and energy levels.

Dementia Care Hub launch

One of the big highlights of the month was the launch of our new Dementia Care Hub. It’s a free drop-in service to support families and carers in the community. We were joined by our local MP Alice McDonald, the Chairman of the Council, and others who care deeply about dementia support.

Laura Ward, our manager, also spoke on BBC Radio Norfolk to help spread the word. It was great to see so much support for something that we know is really needed.

The Hub will now run on the last Wednesday of every month, offering advice, signposting, and a listening ear for anyone affected by dementia.

Laura Ward with local dignitaries at Redlands dementia support hub launch. Dementia Hub Hellesdon at Redlands Launch, Left to right: manager of Redlands House, Laura Ward; Norwich North MP Alice Macdonald, and chairman of Norfolk County Council, Tom Fitzpatrick
Left to right: manager of Redlands House, Laura Ward; Norwich North MP Alice Macdonald, and chairman of Norfolk County Council, Tom Fitzpatrick. Photo courtesy of BBC

Visits from Firside School

Mid-month, we welcomed another group of children from Firside Junior School as part of their Community Kindness Award. They spent time chatting with residents and doing arts and crafts. One of them said, “I just love being able to make them smile,” which pretty much says it all.

Out and about

We managed a few outings in September too – including a trip to Norwich Cathedral for a piano concert, followed by a proper pub lunch. Later in the month, some residents popped out to the shops and a local café for tea and cake.

Back at home, there were pamper sessions, musical afternoons (karaoke included), and a lovely moment when one resident received a framed photo of her recent outing – complete with Paddington Bear.

Celebrating the team

Our brilliant housekeeper John Wright was nominated for a care sector award – well deserved, and we’re all rooting for him ahead of the ceremony at Sprowston Manor in October. He really does go the extra mile every day. Thanks John!

Looking ahead

We’ve got our Halloween party coming up on 25th October, with music, a raffle, stalls, pumpkin carving and a prize for best costume. Should be a good one!

We’ve also started our “Wishing Tree” – a way for residents to share something they’d love to do or experience. Families are welcome to let the activities team know if there’s something we can help arrange.

As always, thanks to our team and all our visitors for making Redlands such a busy, cheerful place to be.

Find out more about life at Redlands House or read about dementia support from Age UK.


Resident at Redlands House Care Home Norwich, enjoying a party - Care Home Fees UK guide explaining funding, NHS Continuing Healthcare and property rules in England

Moving Into Residential Care: How To Prepare And What To Bring

Making the move into a residential care home is a big step for you and your family. It can feel emotional, exciting, and a little daunting all at once. With the right preparation and support, it can also be a smooth transition into a warm, welcoming community where you feel comfortable and cared for. At Redlands House in Hellesdon, Norwich, we focus on person centred care, thoughtful routines, and a friendly environment that feels homely from day one.

This guide explains what long term residential care means, what to expect in the first days, how to prepare emotionally and practically, and what to pack. You will also find reassurance on how long people stay in residential care and how our team helps you settle in at your own pace.

What long term residential care means

Long term residential care is a supportive living arrangement for adults who need daily help with personal care, medication, mobility, or companionship. You have your own room in a care home setting, along with access to communal lounges, dining spaces, and gardens. A trained team is available day and night to provide care tailored to your needs.

It is different from nursing care, which involves round the clock clinical support from registered nurses. If you are comparing options, our guide on the difference between residential and nursing care can help you understand which setting is right for you.

Residential care is not a hospital. It is your home. The focus is on comfort, independence within support, good food, and meaningful daily activity. Care plans are personal, and they change as your needs change.

What happens when you move into a care home

Your first days are about getting to know each other and feeling at home. Here is what usually happens at Redlands House:

  • A warm welcome. You are greeted by a member of the team who helps you settle into your room and introduces you to the people you will see most often.
  • A personal care plan review. We sit with you and your family to talk through routines, health information, likes and dislikes, and any worries you may have. This shapes your daily plan.
  • Gentle orientation. You will be shown around the home, including lounges, dining areas, the garden, and activity spaces. There is no rush, and you can ask to revisit as often as you like.
  • Familiar routines. Mealtimes, medication times, and activities are explained so you know what to expect. You choose how much you want to join in at first.
  • Family involvement. Loved ones are encouraged to visit, help you personalise your space, and stay for a cup of tea while you settle.

Most people find that by the end of the first week, the faces feel familiar and the new routine feels more comfortable. Our team keeps checking in so we can keep adjusting your plan to suit you.

How to prepare for moving into a care home

A little planning brings a lot of peace of mind. Try these steps in the weeks before the move.

  • Visit together. If possible, come for a tour, meet the team, and join an activity or a meal. It is much easier to relax when you have already met a few people.
  • Talk through expectations. Discuss what a good day looks like for you. Think about times you prefer to get up, foods you enjoy, hobbies, and the little comforts that matter.
  • Organise paperwork. Collect medication lists, GP details, life story notes or a simple biography, emergency contacts, and relevant legal documents such as power of attorney.
  • Plan your room. Decide which photos, blankets, cushions, and keepsakes you would like to bring. Small touches make a big difference in helping a new space feel like yours.
  • Prepare emotionally. It is normal to feel mixed emotions. Name them, share them with family, and ask questions. Our team is here to listen and reassure you at every step.
  • Arrange practicalities. Redirect post, update key services, and plan transport for move day. If mobility is a concern, ask the home about equipment and access.

If you are considering a short stay first, learning about what is included in respite care can be a gentle way to try residential life while giving family carers a well earned break.

What to bring to a residential care home

Packing is easier with a checklist. Use this as a guide, then tailor it to your preferences and your care plan.

Essentials

  • Current medications, clearly labelled, plus your latest prescription or MAR sheet
  • Mobility aids, hearing aids, glasses, and chargers or spare batteries
  • GP and specialist contact details, plus ID and emergency contacts
  • Comfortable day clothes for at least a week, easy to layer for changing temperatures
  • Nightwear, dressing gown, and non slip slippers
  • Underwear and socks, including warm options for cooler days
  • Outdoor wear such as a coat, hat, and scarf

Toiletries

  • Toothbrush and toothpaste, denture care if needed
  • Hairbrush or comb, shampoo and conditioner
  • Skincare, lip balm, and body lotion
  • Shaving kit or personal grooming items
  • Personal hygiene products and favourite scents

Comforts from home

  • Photos and frames, a favourite throw or pillow
  • A small clock, calendar, or simple radio
  • Books, puzzles, knitting, or craft supplies
  • A small plant or ornament that makes you smile
  • Family recipe book or notes about food preferences

Practical extras

  • Labelled clothing name tapes help laundry run smoothly
  • A small list of your favourite TV shows, music, or past hobbies to guide activity choices
  • A notebook for questions and reminders during the first week
  • Phone, tablet, and chargers if you use them

Please avoid valuable jewellery or large sums of cash. If you are unsure about an item, ask the team and we will advise on safe storage or alternatives.

Your first week at Redlands House

We keep your first days calm and friendly. You will meet your key carer, enjoy home cooked meals, and be invited to gentle activities such as music, crafts, or a chat over tea in the lounge. If you prefer quiet time, that is finetoo. We work at your pace.

Our community links across Norwich bring lovely visitors and outings through the year. Therapy dogs, garden socials, and seasonal events help you feel connected and active. You can join as much or as little as you like.

Emotional support for you and your family

Change can stir up many feelings. You might feel relief, sadness, hope, or worry. All of these are valid. Here are simple ways to ease the transition.

  • Keep familiar routines. Morning tea in your favourite mug, a daily newspaper, or a regular phone call can anchor the day.
  • Share your story. We love to learn about your life, work, hobbies, and family. It helps us tailor activities and conversation that feel natural to you.
  • Visit often at first. Short, frequent visits can build comfort without feeling overwhelming.
  • Ask questions. You will never be a bother. If something is not quite right, we will work with you to make it better.

How long people stay in residential care

Stays vary widely because everyone’s needs are different. Some people join us for respite and return home after a short period. Others choose long term residential care and stay for months or years, with care plans adapting as needs change. The best way to decide what is right for you is to discuss your goals and health needs with the care team and your family.

A quick word on trying care before you decide

Not sure if now is the right time for a permanent move? A short stay can be a helpful way to try the environment, meet the team, and enjoy the routine without long term commitment. You will have full access to personalised support, social activities, and home cooked meals, so you can make an informed choice in your own time.

Final checklist for move day

  • Confirm arrival time and transport
  • Pack medications, aids, and paperwork together in an easy to reach bag
  • Bring a few favourite comforts to set up your room straight away
  • Share emergency contacts and any last minute care updates
  • Plan a cup of tea and a quiet moment once you arrive, there is no rush

Summary: You are not doing this alone

Moving into residential care is a fresh chapter, and it is okay to take it one gentle step at a time. Long term residential care means daily support, companionship, and a homely routine tailored to you. Your first days are about settling in, meeting friendly faces, and building comfort. Preparing emotionally and practically, plus packing a few home comforts, makes a big difference. Stays can be short or long, and your care plan will evolve with you.

If you would like to learn more about how does residential care work, or to arrange a visit to our care home in Norwich, our team at Redlands House is ready to help you feel at home from the moment you arrive.


Laura Ward with local dignitaries at Redlands dementia support hub launch. Dementia Hub Hellesdon at Redlands Launch, Left to right: manager of Redlands House, Laura Ward; Norwich North MP Alice Macdonald, and chairman of Norfolk County Council, Tom Fitzpatrick

Dementia Support Hub at Redlands: Welcoming Families & Carers

Welcome to Redlands’ Dementia Support Hub

At Redlands House, we are proud to launch our new dementia support hub — a warm, welcoming space where families, carers and people living with dementia can connect, find advice, and feel less alone. This initiative is part of our commitment to being more than just a care home — it’s about being a growing hub of community, understanding and support in Hellesdon and beyond.

Why we’ve created the hub

While Redlands House already provides high-quality residential dementia care, we recognised there’s a deeper need in our local community. Even with excellent charities like Alzheimer’s UK, many families still say: “Who do I talk to next?” or “Where can I go to feel understood?”

Laura Ward, our manager, says she wanted to provide a “safe space” for the community — somewhere people can drop in, socialise, ask questions and be signposted to help.

Laura Ward with local dignitaries at Redlands dementia support hub launch. Dementia Hub Hellesdon at Redlands Launch, Left to right: manager of Redlands House, Laura Ward; Norwich North MP Alice Macdonald, and chairman of Norfolk County Council, Tom Fitzpatrick
Left to right: manager of Redlands House, Laura Ward; Norwich North MP Alice Macdonald, and chairman of Norfolk County Council, Tom Fitzpatrick.

What happens at the hub

The hub is open monthly (on the last Wednesday of every month) and offers an informal, supportive environment for:

  • Meeting others in similar situations
  • Accessing advice and information
  • Being guided (signposted) to further services and charities
  • Simply dropping in for a chat, a cuppa, and companionship

This initiative doesn’t duplicate what existing services provide — it complements them, by filling gaps and being a local, easy-to-reach touchpoint.

Community & local support

At the official launch, we were honoured to welcome:

  • Alice Macdonald, MP for Norwich North, who emphasised how challenging it can be to get a diagnosis and then navigate ongoing care
  • Tom Fitzpatrick, Chairman of Norfolk County Council, who acknowledged that while there are many provisions, there is always more to do

Their support underlines that caring for dementia is a shared responsibility — between local authorities, charities, families, and community organisations.

The bigger picture

Dementia is a growing challenge across the UK: current estimates suggest over 944,000 people are living with dementia, with that number expected to rise to a million by 2030.

Initiatives like our hub matter because they act early — offering social, emotional and practical support *before* problems escalate. That kind of early engagement can reduce stress, isolation and confusion for both the person living with dementia and their family.

How Redlands’ core dementia care supports the hub

Redlands House already has a well-established dementia care service, built on dignity, respect and tailored support. Our environment is designed with calm routines, memory prompts, safe layouts and staff specially trained to support each individual’s journey.

The hub is an extension of that philosophy — not separate from it. It’s a bridge between in‑home, community and residential care. Families can gain confidence, insight and connection through the hub before or during the journey of residential care.

What to expect when you visit

If you come along to the hub, you’ll find a relaxed environment and real people ready to listen. There’s no pressure, no sales pitch — just connection, respect and useful help. You may meet carers, other family members, our Redlands team or guest speakers (in future) sharing topics like managing behaviours, legal advice, or local service updates.

How to find us & what to do next

The hub is held at Redlands House, Hellesdon, on the last Wednesday of each month — drop-in times from 2pm.

If you’re not sure when, or you’d prefer to talk one-to-one first, call our team and we’ll be happy to help you plan your visit.

If you or your loved one would like to explore dementia care at Redlands, or simply want to understand your options, the hub is a gentle first step. We would be delighted to welcome you, show you around, or have a chat.

Contact Laura and the team today to find out when the next hub will meet, or to arrange a time to visit Redlands House.


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